here’s what some of our fabulous clients have to say about working with us!
KYLE T. BUYER
I would 1000% recommend working with Kirsten & Wendy. I worked with them on the purchase of my very first condo, and from step one, they provided exactly the support I needed. To me, they offered the perfect balance of professionalism and personability.
They were extremely responsive, communicative, and ready to do what was needed, and the quality of their work was top-notch. But they were also there for all the emotional ups and downs of being a first-time buyer, always ready to encourage me to aim higher and to reassure me that my perfect place was out there. And it was! With Wendy & Kirsten's help, I ended up in a place that was absolutely the best fit for me, as well as miraculously the least expensive.
I genuinely miss working with them already, and I will be a lifelong client.
richard P. buyer
We first met Wendy and Kirsten over a coffee as we were beginning our homebuying journey earlier this year. We immediately felt comfortable with their genuine interest in us and our wants/needs in a home, their measured approach in an uncertain market, and their direct/hands-on knowledge of the west-end in terms of not only the real estate market but also hang-out/date night spots around the area.
The duo-team are very professional while also being personable individuals, which made our homebuying journey a really fun experience... we had many great discussions with Wendy and Kirsten over the homes that we toured, which really helped to build our confidence when we eventually put an offer forward.
We couldn't be happier with the Westside Storeys' services and would recommend them to anyone looking for that attentive and personal touch. Happy to say that we are now proud homeowners in Bloor West Village!
Shannon C. buyer & seller
Kirsten and Wendy helped us to sell our condo and purchase our beautiful new home in Bloor West. Throughout the stressful process of buying/selling we felt incredibly supported and reassured as they patiently walked us through every step along the way. Their positive nature and thorough approach gave us confidence to make the best decisions for us, landing us a home beyond what we could have ever expected! We couldn’t be more thankful for our experience with both of them.
tom & Zina Sellers
Wendy was super-supportive during the whole buying process. She got us through some bumpy negotiations with the seller and was there for us when we had a couple of post-closing issues. Very happy with her services!
rowan & ainsley sellers
We worked with Wendy while buying our first home almost ten years ago and were glad to have her help selling our home this year. She was very patient and helpful and made a lot of good suggestions for how we could make our home look its best. Just a great experience and happy to recommend her team for buying or selling your home.
kim & Peter M. sellers
Kirsten was able to sell our home in a tough market and get us a good price while at the same time being empathetic, patient, and supportive. She went above and beyond in telling us what we needed to do to get ready to sell and she did a spectacular job of marketing. It was a tough decision to sell our home in The Junction where we’ve lived for 30 years. We’re so grateful to have entrusted Kirsten with the task. She guided us with her expertise and yet left us feeling in the driver seat for all of the ultimate decision making.
helen O. Buyer & Seller
We have used Kirsten as our agent three times now, and wouldn't want to move again without her! Kirsten has all of traits you should expect in a realtor - market expertise, skills in strategizing and negotiation, attention to detail and tech savvy , but what makes Kirsten different is her amazing ability to keep you grounded in a process that is one of life's top five stressors. She addressed our concerns, guided us through the steps of buying and selling, and did it all with abundant enthusiasm and a contagious smile. I can't recommend Kirsten highly enough!
paula S. Seller
Wendy was a huge help to me when I was trying to navigate the condo market in Etobicoke. Not only is she a total professional with tons of experience, she is a caring individual that truly wants the best for her clients.
jordan P. buyer
I have consistently relied on Wendy Hammond for all my real estate needs, and she continues to deliver each and every time; exceeding expectations. From home purchases to income property rentals, she has been my go-to advisor. We recently bought our dream home in Roncesvalles and I could not be happier. Thanks Wendy, you are truly amazing!
jimi P. buyer
Kirsten helped us on buying our first apartment. She was a great help and kept our interest in mind through the whole journey. She was very patient and educated us on the process of buying property, and went through the different paperwork with us to ensure that we understood everything. Kirsten also helped us in finding resources for any other needs for the new apartment (moving, painting, etc.). We will definitely work with her in the future and highly recommend her.
michele J. seller
An exceptional experience. Professional, knowledgeable, helpful and a joy to work with. They always kept us up to date and made the process smooth and painless. I would recommend to friends and family. Nothing to improve, it was perfect.
louis K. buyer
Wendy was great, she provided me with everything I needed to know about all the properties I was interested in. She is very professional and I never felt pressured. It was our family’s second time using Wendy as our realtor and we will definitely continue doing business with her in the years to come.
Andrea M. Seller
Wendy Hammond is a gem. Right from the start, when Wendy presented her materials and sales strategies to us, we felt that we were in the hands of a professional with a heart - someone who emphasizes minimal familial disruption while also being incredibly discrete and caring. Once we decided that Wendy was our top choice, she expertly guided us through the steps of the sale, communicating with us in clear and transparent ways. She responded immediately when we had questions or when something worried us and did an exquisite job with the staging as well. During the sale itself, Wendy steered us through the process with calm and poise, and we were extremely happy with the phenomenal outcome. We cannot recommend her enough and would work with her again in a heartbeat. Thank you, Wendy, for your expertise and guidance.
William O. landlord
Wendy is super professional and a complete pleasure to work with. She found our new tenants for us during the most difficult time of year, January/February, and also during the pandemic, a time of record high vacancies. Highly recommended! Thank you so much!!
Deb & Lorne B. BUYERs
We met Kirsten Clayton when looking at a house she had listed in the Junction, and there was an immediate connection. We liked how practical, straightforward and honest Kirsten was. And, most of all, we really appreciated how she and her colleague Wendy Hammond, listened to us. One of them was always available to show us a property and we really loved how well they know the west end of the city. Kirsten had a knack of pointing out shortcomings on houses, things we had not noticed ourselves. She also pointed out when a house had features we were looking for. She always made sure that she heard both of us, and if we didn’t agree, she would make sure the one who was least comfortable with a home would be able to express themselves. Overall, our experience was terrific. Years later, we are still very happy with our new home, street and neighbourhood in the Junction, and are very grateful to Kirsten and Wendy as we felt taken care of throughout our home search, in a challenging market for buyers.
Irene c. Seller
Having bought and sold 4 houses over the years, I wish I had known Wendy Hammond!! I was completely confident in her ability and knowledge of the market in the area I was selling. She was very effective at preparing the house for sale, only what was necessary, no over the top expectations, and what a difference it made!! Before, during and even after the sale went through, Wendy was always there to answer any questions I had, and there were many. Even now, well after closing I feel I can reach out for advice as small things get finalized at my end. I cannot thank her enough for guiding me through this process. She gets my very very high recommendation!! Thank you again Wendy for being there on so many levels and being so professional as well.
Mercedes h. buyer & seller
If you are looking for an experienced, courteous and professional realtor to look after your needs from A to Z then you need not look any further than Wendy Hammond. She is honest, authentic and incredibly thoughtful. She takes away the strain and stress that often come with the sale or purchase of a new property, always provides her expert opinion but always leaving the decision in your hands and finds the best way to support the direction you want to take. We first dealt with Wendy 18 years ago when we purchased our first home and then 2 years later when we sold that home and were seeking a new home to accommodate our growing family. We are still in that home and still as happy as we were then with our purchase. She always delivers exceptional results and here we are 16 years later, finding ourselves in a position to have to sell my mother in laws condo and we reached out to Wendy again. Like a long term friend, it felt like no time had passed at all and she accommodated every request, every appointment, gave great advice, took care of all the staging for us in the midst of a pandemic and gave our family nothing to worry about. We knew we were in good hands and that is a great feeling and here we are with a successful sale and money in the bank...most importantly, she took away all the burden from my mother in law. Wendy really is a treasured gem, will never steer you wrong and will end up feeling like part of your family.
michelle M. seller
I never could have guessed just how momentous and monumental the task of selling a house could be, especially in the midst of a global pandemic. Never having had this experience, I also did not appreciate the numerous roles and responsibilities of a real estate agent, and how the person of the agent is vital to creating a sense of ease and reassurance during such a massive transition with unpredictable twists and turns. Thank you for being solid when things got shaky, thank you for being kind and reassuring. I so appreciate how you navigated this process, I felt very respected throughout. From your design choices to your interpersonal and professional skills, I felt in good hands from start to finish.
trish C. buyer & seller
Very pleased with our home selling/buying experience. From our initial meeting to the closing of our properties Wendy & Kirsten remained responsive to our needs, were in constant communication and handled the whole process with a sound knowledge of the market and the ever evolving challenges of selling during a pandemic. They have warm personalities, an artistic flair for staging and we feel blessed to have had them as our agents. Highly recommend.
mary R. seller
Over the past 5 years we have had the privilege to work with West Side Storeys on two separate occasions. They were involved with the successful sale of both my elderly mother’s home, and most recently, my elderly aunt’s home. They were highly professional, organized, patient and knowledgeable during all of our dealings with them. They were very empathetic to these elderly seniors needs and anxiety levels, as they were decluttering and moving out of their home of many decades. They patiently took the time to explain the process to these elderly clients, who were also widows, English was their second language and hearing was not so acute. They provided sound advice and step by step verbal and written instructions of the process, what to expect and realistic schedules and timelines. They certainly helped lessen our stress levels with their competent sales plan, advice and guidance. Their thorough communication plan kept us always in the loop, especially since I lived out of town. It is with my highest regard and without hesitation that I recommend West Side Storeys for your real estate needs.
heather m. buyer
Kirsten was recommended to us when my spouse and I started looking for our first home. Kirsten was great as a guide and mentor throughout the home buying process. She was very patient while we looked around for the perfect home and we felt that she listened and understood what we were looking for. We never felt like we were being pushed into a purchase and were always encouraged to never rush into such a major life decision. We were able to find the perfect home thanks to her help. We'd recommend her to anyone, especially new home buyers. When/If we decide to sell our place in the future, Kirsten will be the first realtor we contact.
eva p. buyer & seller
We can't recommend Wendy & Kirsten from West Side Storeys highly enough! We had a very specific search criteria, and they patiently waited for the perfect home and then expertly negotiated on our behalf. When it came time to sell our family home, they approached it with both compassion & efficiency, they walked us through every step and we couldn't be happier with the outcome!
Claire s. buyer & seller
We have bought and sold a few homes with West Side Storeys and were so pleased with how they handled everything, each time. When it came time to sell the family home my parents lived in for decades, I couldn't think of anyone else I would trust. This was a whole new experience for us and one that involved more than one seller. Not only did they give us ideas and input we never would have thought of (which ultimately meant more value in the property for us), they were always available for questions or support. They navigated the sale with our siblings along with the memories we each had with grace and amazing expertise. West Side Storeys went above and beyond and we will always be grateful.
carla h. Buyer & Seller
We have used Wendy at West Side Storeys twice! Once to buy an investment property and a second time to move up the real estate ladder. We moved from a town home to a 4 bedroom during the bumpy 2018 spring market. Wendy was the voice of calm that saw us through the scary wait to sell and finally complete the purchase of our new home. A huge bonus is that Wendy is also a great source for professionals to use within the home! We still use her electrician referral to this day. If you are looking for an experienced, level headed approach to the crazy Toronto real estate scene, Wendy is your person!
megan O. buyer & seller
Wendy has sold three houses for me and I highly recommend her as a real estate broker. She has years of experience and knows how to assure you in a professional way that makes you feel calm during the stressful times of selling your house. She sold my houses within a week and I felt taken care of in a personal way that I would not have had from other real estate agents. If you want someone who cares about their clients and knows how to listen and direct you, Wendy is the choice.
maggy m. buyer
I met Wendy eight years ago when I bid on a house that sold over-asking by $125,000 when she was the listing agent. I used her services when I bid on another house in 2018 - she's always responsive to questions & eager to help - and she does her own staging & gives great decorating advice.